Eduardo Garrido (Moderador/ Moderator) Thomas W. Malone Jeanne Ross Sanjay Sarma
The spate of new technologies leaves many reeling. How must one absorb them? How must businesses adapt? What is the impact on industries? I will present the view that new technologies give us a new design language. Businesses must use the new vocabulary to write new narratives in keeping with core customer needs. I will talk particularly about how IoT can change the way we deliver experiences, and the impact on product design and value delivery.
* Cogito: Real-time emotional intelligence software with live behavioral guidance. * Emtropy Labs: AI-driven behavioral insights to improve talent acquisition and development. * Enigma: Secure data sharing. * Legit: An operating system for invention powered by AI. * Relativity6: Customer retention platform.
Amidst the hype over digital transformation, there is an important truth: Some companies manage it better than others. In seven years of research with more than 400 organizations, the key capabilities of Digital Masters were identified. These large traditional companies, which exist in every industry, are better able to translate technology into transformation again and again. In this session, we will examine how Digital Masters are different from their peers, share numerous examples, and discuss how you can turn your company into a digital master.
Over the past five years, digital health innovation has consistently attracted billions of dollars in venture capital amid healthcare payment reform and care redesign. Ancient problems are being attacked in different ways and dogma overturned with real world data. However, complex healthcare bureaucracies, giant vested interests by incumbents, and slow change by healthcare professionals continue to slow the adoption of the best solutions. Examples will demonstrate how startups and entrepreneurs are attacking old problems with new business models and tech-enabled solutions that scale care while collapsing costs.
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